SSAA Journal of Management Science & Career Development Vol. 25(7)


SUB-SAHARA AFRICAN JOURNAL OF MANAGEMENT SCIENCE AND CAREER DEVELOPMENT (SJMSCD)

VOL. 25 (7) SEPTEMBER, 2022 ISSN: 2385-8148

 

Published by:

Sub-Sahara African Academic Research Publications,

Centre for African Development Studies, University of Ibadan,

P. O. Box 10108, U. I. Post Office. Ibadan Oyo State, Nigeria, West-Africa.

Email: ssaapublications@gmail.com


  PAPERS:  


THE NEXUS OF CLAIMS PAYMENT AND PUBLIC ACCEPTABILITY OF INSURANCE

 

 

*OBINNA CHILEKEZI; AND **DAVIS IYASERE

*Faculty of Management Sciences, Joseph Ayo Babalola University, Osun State. **Department of Mass Communication, Babcock University, Ogun State

 

Abstract

Insurance is a mechanism created by man to manage the impact of risks in his activities. This is done through a process whereby a party transfers his/her risk to another party with the hope that in the event of a loss, he/she will be compensated. The process of this compensation is called claims payment. Claims payment has been described as the promise purchased by the insured so that when he suffers a loss, he will be indemnified. The study is cross-sectional in nature since findings and conclusions are based on primary data obtained from insurance practitioners, in Lagos State at this point in time. The design enabled researcher to obtain data from respondents at a given time. This research was directed at randomly selecting 250 insurance practitioners in Lagos. The reason for the choice of Lagos is that the State generates more than 65% of insurance revenue and has more concentration of insurance companies and practitioners (Nigeria Insurance Digest, 2020). The results from both the literatures reviewed and analysed that has shown that there is a strong relationship between the payment of claims and the acceptability of insurance by the insuring public. This relationship is affirmed by the result from the analysed data that shows a unit increase in claims payment increases a unit of acceptability of insurance. In this regard the insurance companies in Nigeria should review their claims payment mechanism ensuring that it meets to the needs of their insureds. In this way, they will increase the insurance penetration in the country which is presently very low.

Keywords: Acceptability, Claims, Insurance, Insureds, Losses, Risk management

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BUSINESS REGULATORY REFORM: AN IMPLICATION FOR ENTREPRENEURIAL SUCCESSS EVIDENCE FROM AFRICAN SUB-REGION

 

 

FATIMA BINTA HARUNA

Department of Economics and Development Studies, Federal University Dutse Ibrahim Aliyu by pass, P.M.B 7156 Dutse- Jigawa Nigeria.

 

Abstract

This article analyzed the importance of regulatory reform on entrepreneurial success. The procedure for this investigation was achieved with the use of doing business data for 190 economies compiled by World bank group for 2020. The findings have shown that Africa’s legal and regulatory environment ranks amongst the least business friendly in the world. In view of that the paper recommended for some environmental friendly business regulations for better business performance some of which includes: the entry-simplifying reform, reliable electric power supply, implementing geographical information system amongst others. This analysis suggests that the conduit for poverty reduction is business creation, both as a source of new jobs and as a manifestation of thriving entrepreneurship.

Keywords: regulatory reform, implication for entrepreneurial success and African Sub Region.

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SUSTAINABILITY REPORTING AND FINANCIAL PERFORMANCE IN LISTED CONSUMER GOODS FIRMS IN NIGERIA: MODERATING EFFECT OF MANAGERIAL OWNERSHIP STRUCTURE

 

 

*S. ABDURRAZAQ; **DR M. N. AHMED; & ***DR L. O. MUSTAPHA

*Department of Accountancy, Kaduna Polytechnic, Kaduna. **Department of Accounting, Nigerian Defence Academy, Kaduna. ***Department of Accounting, Nigerian Defence Academy, Kaduna

 

ABSTRACT

This study examined the effect of sustainability reporting on profitability of listed consumer goods firms in Nigeria, with moderating effect of managerial ownership structure. Profitability margins are noted to be dwindled owing to social and environmental responsibility demands in listed consumer goods firms in Nigeria. Related party transactions among directors of companies are known to be promoting information asymmetry.  Correlational research design was adopted. Secondary data were sourced from annual reports and sustainability reports of companies for content analysis. The population size was 21 listed consumer goods firms on the Nigerian Exchange. The sample size was 17, using convenience sampling technique. The panel data generated was run on STATA 13 with random effects GLS regression. The descriptive statistics adopted were mean and standard deviation. The inferential statistics employed include multiple regression analysis, t-test and chi-square.  The findings reveal that sustainability reporting, with moderating effect of managerial ownership structure, has positive and insignificant effect on profitability of listed consumer goods firms in Nigeria. Specifically, economic disclosure and environmental disclosure have insignificant effect while social disclosure has insignificant negative effect on profitability with moderating effect of managerial ownership structure. The major recommendation holds that regulatory authorities in Nigeria should not make sustainability disclosure mandatory on companies in the consumer goods sector of the economy. 

Keywords: sustainability reporting, economic disclosure, social disclosure, environmental disclosure, profitability and managerial ownership structure.

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ENTREPRENEURIAL SKILLS DEVELOPMENT FOR KNOWLEDGE BASED ECONOMY IN NIGERIA

 

 

BILKISU ABDULGANIYYI FAGBEMI

Department of Business Administration and Management, the Federal Polytechnic, Nasarawa, Nasarawa State Nigeria

 

ABSTRACT

Education is a major instrument of change therefore transformation of education is capable of changing the world for better. This paper discussed the need of transforming education to global level of relevance and competitiveness with particular concentration on skills development for knowledge based economy. It also focused on entrepreneurial skills development of teachers to achieve developmental objectives. Concept such as competitiveness, knowledge-based economy, entrepreneurship were explained. Transforming curriculum contents to enable education address poverty syndrome in Nigeria were suggested.

Keywords: Entrepreneurial, Skills, Development, Knowledge and Based Economy.

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IMPACT OF AUDIT COMMITTEE EFFECTIVENESS ON CORPORATE SUSTAINABILITY: A CASE OF SATYAM COMPUTERS

 

 

ABDULLAHI ADAMU DODO

Department of Accountancy, School of Business and Management Technology, the Polytechnic Bali, Taraba State, Nigeria.

 

ABSTRACT

This paper examined the roles and the effectiveness of Audit Committees as provided by corporate governance codes, in relation to corporate sustainability, whether corporate sustainability is as a result of the effectiveness of the ACs.The AC is perceived to be a means of strengthening the external financial reporting process, and also facilitating the detection and prevention of corporate misconduct and scandals. This paper study the case of SATYAM computers and the role played by it AC in the governance process. The study used Secondary sourced data to investigate the roles of AC in the cases study company, a qualitative case study method was employed to investigate the corporate governance and the AC activities. One of the main findings of the study is that many corporate failures are associated with the ineffectiveness of ACs, and that ACs could have prevented the occurrence of several corporate failures if they were efficient. However, the ACs cannot be 100% blamed for the failures, This is because   their effectiveness is a subject to so many factors (independence, industry expertise, information flow, inbuilt willingness to serve, and organizational factors), which are always lacking, and lack of any one factor always renders the AC ineffective. It was also found that ACs can ensure corporate sustainability and tackle the occurrence of corporate failure when the right people are nominated into the committee, and they are independent of any managerial influence.

Keywords: Corporate governance, corporate failures, corporate sustainability, and Audit committee

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IMPACT OF RECRUITMENT OUTSOURCING ON EMPLOYEE PERFORMANCE IN NIGERIA

 

 

SADIQ ABUBAKAR ILELAH

Department of Public Administration, School of Management Sciences, Abubakar Tatari Ali Polytechnic Bauchi, Bauchi state, Nigeria

 

Abstract

Many organizations have started using outsourcing strategy over the years but still many organizations didn’t realize the full benefit of it. Some have experienced low productivity, their they failed to attain expected cost saving and their profitability have not been balanced or stable. The specific objective of the study is to determine the effect of recruitment outsourcing on employees performance. Employers have adopted human resources policies and practices with an aim of improving their employees’ performance. However, despite such policies and practices, it remains unclear why employee performance has been perennially low. The study will employ a descriptive research design. Simple random sampling technique will be use to select the sample. Data will be collected using questionnaires which will be administered to the respondents in Nigeria by the researcher. Data analysis will be done with the aid of SPSS version 22 statistical software. Descriptive and inferential statistics was use in analyzing the data. Hypotheses will be tested using the p-value approach at 95% level of confidence. The findings shown that recruitment outsourcing activities contributed to the organizational performance as revealed by respondents regarding their views on effect of outsourcing on employees performance. Moreover, the findings show that there is a positive and significant relationship between recruitment outsourcing activities and employees performance while it shows a positive and insignificant relationship between outsourcing activities with productivity and employees performance respectively. This study therefore recommended that organizations in Nigeria should continue to improve how they manage their outsourcing activities by emphasizing on non-core activities instead of outsourcing their core activities. Recruitment outsourcing will help the organizations to produce better quality which will lead to the increase of product demand and profitability by reducing competitiveness. Furthermore, organizations should never allow external service provider to perform all the responsibility because this can lead to the loss of control over certain production or operation activities. Therefore, service provider should only manage particular risks that can’t affect or damage the entire organization performance.

Keywords: Recruitment outsourcing, employee performance, human resource strategies       

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MEDIATING EFFECT OF DYNAMIC CAPABILITY ON THE RELATIONSHIP BETWEEN SOCIAL CAPITAL AND SMALL AND MEDIUM SCALE ENTERPRISES (SMEs) PERFORMANCE IN KADUNA METROPOLIS

 

 

*AISHATU A. ABDULHAMID; **YUSHAU ANGO (PhD); & **HADIZA ABUBAKAR (PhD)

*Department of Business Administration, College of Business and Management Studies, Kaduna Polytechnic, Kaduna State. Nigeria. **Department of Business Administration, Faculty of Administration, Kaduna State University Kaduna, Kaduna State. Nigeria.

 

Abstract

In the current technology driven era, Small and Medium Scale enterprises (SMEs) have emerged as very essential economic catalyst in the development and industrialization bid of most developed and developing economies such as Nigeria.  Given the economic realities in Nigeria, the country must constantly create new jobs and diversify the industrial and commercial sector to take advantage of human and natural resources through entrepreneurship. The present research aims to identify the role of dynamic capability on the relationship between social capital and SMEs performance in Nigeria. Questionnaire was distributed to the owners/managers of registered SMEs in Kaduna metropolis. Structural Equation Model was used to analysed the data using Partial Least Square Method (PLS 2). The result based on the findings shows that structural social capital has positive and significant effect on SMEs performance, just as relational social capital and cognitive social capital, Similarly, dynamic capability significantly have effect on the performance of SMEs. On the mediation relationships, dynamic capability only mediates the relationship between cognitive social capital and performance of SMEs. The study therefore concludes that dynamic capability do not mediate other relationships in the study. Finally, the study recommends that Government of Nigeria and other stakeholders need to focus their attention on issues that are related to social network of SMEs such as, integrating, interpersonal trust, knowledge sharing within and across the businesses. On the other hand, SMEs owner/managers should attach more importance to the implementation of social capital most especially cognitive social capital in order to increase their performance.

Keywords: Social capital, dynamic capability, SMEs Performance.

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ASSESSEMENT OF THE ROLE OF CO-OPERATIVE SOCIETIES IN THE DEVELOPMENT OF ENTREPRENEURSHIP AMONG YOUTH IN KADUNA STATE, NIGERIA

 

 

MURITALA A. OLAOYE.; AISHA A. AMBI; & YOROKI J.TARILA.

Department of Co-operative Economics and Management, Kaduna Polytechnic, Kaduna.

 

Abstract

This research work was conducted to assess the role of co-operative societies in the development of entrepreneurship among youth in Kaduna State. The following research questions guided the study were; What are the activities of co-operative societies in developing entrepreneurship attitude among youth in the study area? What are the challenges of the co-operative societies in entrepreneurship development of youth in the study area? Multi-stage sampling techniques were employed in selection of 201 co-operative members in Kaduna metropolis. A questionnaire was developed based on 5-point Likert scale to gather the data. Frequencies and simple percentages were used to analyze the respondent bio data while mean score was used based on the research questions. Research results show that the  activities of co-operative societies in developing entrepreneurship attitude among youth includes assisting members in developing business plant, encouraging savings habit among youth, creating cheap and easy avenue for loans,  providing socio-economic security to youth and creating awareness on self reliance e.t.c result also show that challenges of the co-operative societies in entrepreneurship development of youth include weak financial strength, poor management, lack of managerial and technical know-how and fraud and financial malpractice. It was recommended among others that the youth should be encouraged to join co-operative society which will attract the attention of the government. Since most government policies revolves around the youth.

Keywords: Assessment of role, Co-operative societies, Development, Entrepreneurship among youth.

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THE INDUSTRIALIZATION AND ENVIRONMENTAL HEALTH NEXUS IN NIGERIA

 

 

*ROLAND OSAGIE OMOREGBEE; **UJOH KINGSLEY CHINAGOROM; & ***AKPULONU VICTOR

*National Productivity Centre, Kogi State Office, Lokoja. **Consultancy and Business Development Department, National Productivity Centre, Enugu State Office. ***Productivity Capacity Building (PCB) Department, National Productivity Centre, Enugu State Office

 

Abstract

Experience has shown that industry is a major catalyst that drives the engine of economic growth and development. It is in recognition of this that nations world over have pursued and continue to pursue policies and programmes that encourage the rapid industrialization of their respective economies. Nigeria, for instance has pursued the goal of industrialization since the 1960s and even so, more rigorously since the 1970s through the indigenization policy; among others. No doubt, the process of resource utilization which is the orb of industrialization involves interaction with and transformation of some aspects of both the natural and man-made environment. This process is usually accompanied with some pathological and physiological impacts that are potentially hazardous to human health and wellbeing. Sadly, however, the various attempts at and phases of industrialization in Nigeria have paid only very little attention to issues bothering on environmental health. Such lopsided pattern of industrialization which tends to target only economic and social dimensions at the expense of the environment from which resources are derived have posed considerably serious challenges to human health. Given the critical role that the health status of individuals play in their contribution to national productivity, it becomes imperative that any meaningful attempt at industrialization will only be sustainable by a trade-off between the pursuit of the benefits of a higher level of industrialization and environmental degradation. Such trade-offs will necessarily require that while pursuing efficient production and marketing goals, industries should as well give priority considerations to environmental and human health protection.  The question, therefore is; “to what extent can the goal of industrialization be achieved without constituting a menace to environmental health?” The objective of this study is to examine the extent to which   industrial activities impact on the environment and human health. Data collected from various secondary sources for the period 1981 to 2015 would be analysed with the Co-integration and Error-Correction Mechanism. It is expected that the findings will reveal the link between industrialisation and the state of well-being of the environment thus underscoring the imperative of environmental preservation in the quest for industrial development and economic growth and development.

Keywords: Industrialization, Environment, Health, Co-integration, ECM, Industrial Development, Economic Growth and Nigeria

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SECRETARY AS A MANAGER: ROLE AND DUTIES

 

 

USMAN, NIBIYE VERA

Department of Office Technology and Management (OTM), Federal Polytechnic Bali, P.M.B 05 Bali. Taraba state.

 

ABSTRACT

This study is to explore the roles and duties of a secretary as a manager and the versatility in an organization, the objectives are to determine the managerial skill of a secretary, the duties of a secretary and the roles of a secretary. Literature reviewed the historical development of secretarial profession, secretary’s managerial skill, roles and duties. Conclusion: secretary is a linking line, adviser and a member of top management who is entrusted with the part of administrative management. Recommendation: for secretary to remain relevant, irreplaceable and effective in office roles and duties he/she must come to terms with the use of computer and other social media platforms.

Keywords: roles, duties, secretary, profession.

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GOVERNMENT SECRETARIAT, NASARAWA STATE

 

 

1AHMED ALIYU TANKO, 2AHMADU LADAN KAMBARI & 3NDAM DINDUL

1 Department of Business Administration & Management, Federal Polytechnic, Nasarawa, Nasarawa State – Nigeria. 2Department of Accountancy, Federal Polytechnic, Nasarawa, Nasarawa State – Nigeria. 3Department of Business Management, College of Arts, Science and Technology Kurgwi, Plateau State – Nigeria.

 

Abstract

Employees are expected to perform their duties diligently to enhance work ethics in their respective units by coming up with something good and unique but this is often not achieved in practice because job stressors like workload, depression and salary have seriously impacted on performance of employees with an alarming increase of economic consequences. The objective of the study is to investigate the effect of job stress on the performance of employees in Keffi Local Government (KLG). Survey method was used and data was collected using a well structure questionnaire which was analyzed using Descriptive Statistics and Regression Analysis to test the formulated hypotheses with the aid of statistical package for social sciences (SPSS) version 22 for analysis of data and a sample of 150 respondents using Taro Yamane’s simplified formulae. The results showed that workload, depression and salary are positively related to performance in KLG with statistical significance. The study concluded that job stressors affects employee performance. In light of these, the study recommended that management of the KLG should ensure that job stress is reduce through employing qualify and professional personnel to reduce the workload, build recreational centre for relaxation and adequately equip it to alleviate the depression and encourage employee to go for annual leave, employees should be made aware of any changes in salary and give room for contributions to improve performance and seminars, workshops should be organized for employees’.

Keywords: Employee, job, performance, stress and stressor.

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THE EFFECT OF ENTREPRENEURIAL ORIENTATION ON THE SURVIVAL OF SMALL AND MEDIUM ENTERPRISES IN NIGERIA

 

 

YAKUBU YAHAYA Ph.D

Department of Business Administration and Management, School of Management Sciences, Abubakar Tatari Ali Polytechnic Bauchi, Bauchi state, Nigeria

 

Abstract

Entrepreneurial Orientation has significant influence on firm performance more so for small and medium firms operating under globalization and internationalization and regional integration regimes. Globalization results in expanded markets, characterized by increased number of competition, and shrinking market size. This global competition, increasing interdependence, rapid technology development, unstable environments, and many other factors exerts greater pressure on small and medium firms accustomed to operating under a domestic market set-up. To overcome the challenges associated with globalization, eminent scholars in other parts of the world have recommended that firms adopt entrepreneurial orientation as a solution to the challenges brought about by globalization. It is on this basis that this study sought to determine the influence of entrepreneurial orientation on the performance of small and medium enterprises in the information and communications technology sector. The study used descriptive statistics such as mean, standard deviation, median and proportions using the Statistical Package for Social Sciences (SPSS) version 24 and Microsoft Excel. Regression analysis and correlation analysis were used to determine the direction and strength of the relationship between the independent and the dependent variables.. The questionnaires were administered among the seventy (234) management staff members of the one hundred and seventy two (162) selected SMEs in Nigeria through purposive sampling method, and this was done personally by the researcher. Descriptive and inferential statistics was use to analyze and interpret the data use in this research. The study reveals that  entrepreneurial orientation is a major challenges that help SMEs to grow and achieve its stated objectives in global competitive environment The study sought to answer the question of what shaped entrepreneurial orientation in SMEs in a developing country context and to answer the question of what contributed to performance for SME. The findings of the study revealed that employee relations showed a positive but insignificant effect on  the performance of manufacturing companies in  Nigeria. The study recommends the enhancement of employee relations through health and safety, training and development, and staff welfare to maximize employee productivity. It recommends the promotion of customer satisfaction through product information, quality assurance and customer feedback to enhance customer loyalty and firm’s reputation to survive in the highly competitive market place.

Keywords: Entrepreneurial Orientation, Manufacturing companies, SMEs     

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IMPACT OF TRAINING AND DEVELOPMENT ON EMPLOYEE PERFORMANCE:  A THEORETICAL REVIEW

 

 

*MOHAMMED SHUAIBU; & **SOKOMBA JOSHUA

*Magaji International Enterprises Minna, Niger State, Nigeria. **Registry Department, Federal Polytechnic Bida, Niger State, Nigeria

 

Abstract

This study titled Impact of Training and Development on Employee Performance: A Theoretical Review. The paper observed that training equips employees with the necessary knowledge to handle their assigned work tasks, but development is futuristic, looking at the skill set needed to handle new work jobs and holding positions of authority within the organization.  The paper adopted the secondary method of data collection; the materials for this study will be sourced mostly from written works from libraries and archives they include: text books, journals, newspapers, and magazines.  In fact, this research work is mainly based on secondary data. Previous studies, on training, employee performance, relationship between employee training and performance were discussed.  The paper noted that the main objective of employee training and development is the inculcation of knowledge, skills, and attitudes relevant to a specific job. In other words, training is job-centered, meant to improve the performance of a jobholder. Training and development are based on the premise that the attitudes, skills, behaviors, capabilities and competencies of employees need to be improved in order to achieve organizational goals and objectives.  Based on the review and discussion made, conclusions and recommendations which aim at improving employee performance were made with regard to employee training and development in various organizations.

Keywords:  Employee, Training, Development, Performance, Organization

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FISCAL POLICY, MONETARY POLICY AND AGRICULTURAL OUTPUT IN NIGERIA

 

 

*M. O. LAWAL; & **S. S. ABERE

*Department of Humanities and Social Sciences Education, School of General Studies Education, Federal College of Education (Special), Oyo State, Nigeria. **Department of Economics, Ajayi Crowther University, Oyo, Oyo State, Nigeria

 

Abstract

Controversies abound over the relative contributions of monetary and fiscal policies on different economies of the world. Previous studies in Nigeria focused on either the effect of monetary or fiscal policy on economic growth without taking cognizance of their joint effects on agricultural output. This study is carried out in order to identify the policy-mix that drives the agricultural output growth in Nigeria. The study utilizes the Quantity Theory of Money by the Monetarists vis-à-vis Keynesian Theory with time series data spanning from 1981 to 2020. The study uses the Vector Error Correction Model (VECM) and the Autoregressive Distributed Lag Model (ARDL) techniques to achieve its objectives. The results reveal that money supply contributes 1.14% to the forecast error variance in agricultural output in the second year and it attains its peak of 3.1% in the third year before decreasing to 2.16% and 1.39% in the seventh and tenth years respectively. Government expenditure accounts for 0.003% of the forecast error variance in agricultural output in the second year and it reaches its peak of 5.63% in the third year before decreasing steadily as it accounts for 2.87% and 1.23% in the sixth and the tenth years respectively. Also, the results indicate that the interactive effect of government expenditure and money supply on agricultural output is positive and significant; implying that fiscal and monetary policies act as complement for agricultural output performance in Nigeria. Thus, the two-policy measures should be coordinated to maximize agricultural output.

Keywords: Fiscal policy, Monetary policy, Economic policy, Agricultural output, Vector error correction model

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FRAUD AS A NAGATIVE CATALYST IN NIGERIA MONEY DEPOSIT BANK

 

 

1AYANWUYI JOHNSON AND 2FARAYOLA, AYO ADE

Department of Accountancy, Federal Polytechnic Bauchi

 

ABSTRACT

The purpose of this research is to provide possible ways in which fraud can be control and prevented in banking sector. The objective of the study is to asses the influence of bank distress on gross domestic product and to assess the influence of bank distress on unemployment rate. Literal work was reviewed for proper understanding and guidance, for the purpose of this research work simple random sampling was used through the administering of questionnaire to collect data from the staff of 21 banks with the total of 21 staffs, and secondary data were collected from text and journals. SPSS was use to analyze and interpret the data collected from the distributed questionnaires. Base on the finding of this research work it was discovered that fraud as a negative impact on the banking sector, for that reasons, some prevention measures were outlined in this research work such as regular internal audit and job rotation were recommended.

Keywords: Fraud, Bank distress, Gross Domestic Product, Fraud Prevention, negative impact, Money Deposit Banks.

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INFLUENCE OF WORKING CAPITAL MANAGEMENT PRACTICES ON FINANCIAL PERFORMANCE OF SMALL AND MEDIUM MANUFACTURING ENTERPRISES IN NIGERIA

 

 

SUNUSI FATE

Department of Banking and Finance, School of Management Studies,  Abubakar Tatari Ali Polytechnic Bauchi, Bauchi state, Nigeria

 

Abstract

The working capital management deals with the management of current assets and current liabilities, the purpose of the study is to determine the impact of working capital management practices on financial performance of small and medium manufacturing enterprises in Nigeria. The target population will be 176 SMEs from manufacturing sector. The study applied both probability and non probability sampling procedures to obtain a sample of 121 SMEs required for the study. To achieve the objective of the assessment, primary data was gathered using questionnaires. Secondary data will be gathered from past published scholarly articles explaining theoretical and empirical information on the influence of working capital management on the financial performance of SMEs growth in manufacturing sector. Inferential statistics such as Pearson correlation coefficient will be use to analyze quantitative data. Pearson correlation coefficient will be use to determine the relationship between working capital management and financial performance. Based on the results, findings and conclusions the following recommendations have been deciphered. It is therefore recommended that the management of manufacturing companies to consider putting in place the recommended steps seen as probable ways of ensuring that their financial management practices are improved for better financial performance. For instance, the manufacturing companies should enhance the process of managing premium arrears as this could be a key to increased gross premium for respective companies

Keywords: Quality training, employee performance, human resource strategies       

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CRISIS MANAGEMENT, A TOOL FOR SUSTAINABLE ORGANIATIONAL GROWTH A STUDY OF DELTA STATE POLYTECHNIC, OTEFE OGHARA

 

 

*JOHNSON – ITABITA, PATIENCE (PhD); & **AGUNUWA, EKOKOTU VINCENT (PhD)

*Department of Business Administration/Management, Delta State Polytechnic, Otefe – Oghara. **Department of Banking & Finance, Delta State Polytechnic, Otefe – Oghara

 

Abstract

This paper is to study the crisis management as a tool for sustainable organiational growth a study of delta state polytechnic, otefe oghara. The aim of this paper is to assess whether the Crisis management has relationship with organizational sustainable growth. Crisis management is the process by which an organization deals with a major event that threatens to harm the organization, its stakeholders, or the general public.  Crisis management involves dealing with threats before, during, and after they have occurred. Social media has accelerated the speed that information about a crisis can spread. The viral effect of social networks such as Twitter means that stakeholders can break news faster than traditional media – making managing a crisis harder. This can be mitigated by having the right training and policy in place as well as the right social media monitoring tools to detect signs of a crisis breaking.  Social media also gives crisis management teams’ access to real-time information about how a crisis is impacting stakeholder sentiment and the issues that are of most concern to them.

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TRADE SHOWS: EFFECTIVE INDUSTRIAL MARKETING STRATEGIC TOOL FOR EXPANDING A COMPANY’S MARKET SHARE

 

 

ASORE, E. PATRICIA (Mrs)

Department of Marketing, Auchi Polytechnic, Auchi

 

Abstract

The main objective of the paper is to examine the effect of trade show marketing as a strategic and effective tool for expanding a company’s market Share. The supporting objectives are: To find out the trade show marketing strategies that are effective in expanding a company’s market share, to ascertain trade show costs/expenses on the part of participating companies, to determine the risks associated with taking a stand at trade shows, to outline the trade show benefits to participating organization, and to create an understanding of the flow of revenue in exhibit/trade show marketing.  With regards to the methodology, the paper is written from a descriptive perspective. Trade show marketing strategies were examined in order of what to do, before, during, and after the trade show. Trade show expenses (costs) on the part of participating companies were outlined, and they were found to be quite enormous, running to hundreds of thousands of Naira/Dollars. Risks associated with exhibiting at a trade shows were briefly examined and were found to cover unknown effectiveness- the marketing return per Naira spent, difficulty of measuring efficiency-the effectiveness of these events compared with other marketing communication tools such as advertising; high  and rising cost of participation, heavy presence of competition- making it hard for smaller firms to get noticed, potential low turnouts that can affect the return on investment (ROI), not having the right stand personnel and the fact that  leads might  not always  be qualified. Trade show benefits/ advantages (for participating organizations) were also outlined. Understanding the flow of revenue in exhibit Marketing was briefly treated which revealed that there is a lot of money circulating in the trade-show business, and most of it comes out of the pockets of exhibitors and attendees. The revenue flows in a way that benefits not just one or two entities, but a web of stakeholders who can all leverage its features for greater business and economic success. In conclusion, it is noted that despite the prevalent confusion about the value of trade shows, they are in fact proving to be an important part of marketing. It is recommended that proper planning, execution, and follow-up are the keys to trade show success. In view of the rising costs of trade shows (and promotion in general), participation is not something that can be taken lightly or approached in a haphazard manner. Extensive evaluation of the shows themselves, detailed planning, establishment of realistic objectives and expectations, professional execution of the plan, and thorough and timely follow – up can provide relative assurance of successful trade show participation.

Keywords: Trade shows, Marketing, Exhibitors, Attendees, Social Media, Drayage, Revenue.

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EFFECT OF WORK ENVIRONMENT SUPERVISION AND JOB SATISFACTION ON EMPLOYEE PRODUCTIVITY IN THE FEDERAL CAPITAL TERRRITORY AREA COUNCILS, NIGERIA

 

 

MOHAMMED JIMADA BAGUDU

Department of Business Administration and Management Studies, Federal Polytechnic, Wannune, Benue State

 

ABSTRACT

Globally, the business environment has evolved and remains ever-changing. However, the attainment of employees’ high level of productivity remains the ultimate goal of private and public enterprises. Nonetheless, the challenge most organizations encounter is how to motivate employees through adequate supervision and reward. Notably, employee productivity in Nigeria has remained a question yet unanswered in the minds of public actors with decreasing levels due to demotivational factors. This study investigated the effect of work environment supervision and job satisfaction on employee productivity in FCT area councils. A descriptive survey approach was adopted for the study where all employees of the six area councils were used. Out of the population, a sample of 384 employees was used with the information collected using a structured questionnaire. The study was predicated on Social Exchange Theory to expose the relationship between the study variables. Correlation and Multiple regression techniques were used. The findings of the study showed a positive and significant effect of both work environment supervision and job satisfaction on employee productivity of area councils in the FCT, Abuja, Nigeria. Therefore, the study recommends that the government of the local councils should endeavour to come up with a leadership model that encompasses ideals, inspiration, stimulation and individualized consideration to diffuse the possibility of dissatisfaction with the management and leadership style. This will ensure there are proper ways and means to communicate county strategies and goals to the employees.

Keywords: Work Environment, Supervision, Job Satisfaction and Employee Productivity

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FINANCIAL SOUDNESS INDICATORS AND FINANCIAL PERFORMANCE OF DEPOSIT MONEY BANKS IN NIGERIA (2012 – 2021)

 

 

*APKELU AZUNNA E.; **IGBEN HARVEST; ***NWANKPA IKECHUKWU RAYMOND; & *OBIAH MMADUBUIKE EMMANUEL

*Department of Accountancy, Imo State Polytechnic, Omuma (Mbano Campus). **Commissioner, Public Compliant Commission, Delta State. ***Business Manager, Access Bank Plc, Nigeria

 

Abstract

This paper examined the financial soundness indicators and Financial Performance of Deposit Money Banks in Nigeria. The objective of this study was to assess the relationship between financial soundness indicators (Capital adequacy, Asset Quality, Management Efficiency, Sensitivity to Market Risk, Earnings and Profitability and liquidity) on the Financial Performance of selected banks in Nigeria. The ex-post facto design was employed using quantitative data, which was collected from the audited financial reports of the respective banks over a period of ten years. Correlation analysis was used to evaluate the relationship between the variables and to check multicolinearity, while Ordinary Least Square regression analysis was used to evaluate the independent variables on the dependent variables. The results presented R-Squared value of 0.1907 for model, this indicates that financial soundness indicators variable explained 19.07% of the variability of DMBs’ financial performance (ROA) Return on Equity. The Wald Test value of 19682.04 for the model is significant at 5% and this provides an indication that this model is statistically firm to explain the deposit money bank financial performance (ROA) in Nigeria. The study concluded that financial soundness indicators was good predictors of banks financial performance in Nigeria as evidenced by the significant Wald test value of 5%. The study therefore, recommended among others that bank management should consider a tradeoff between Capital Adequacy (CA) and Asset Quality (AQ) in making decision about capital structure in order to optimize financial performance.

Keywords: Financial Soundness Indicators, Financial Performance, Deposit Money Bank

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ENTREPRENEURSHIP EDUCATION IN TERTIARY INSTITUTIONS: A PANACEA TO UNEMPLOYED GRADUATES IN NIGERIA

 

 

BILKISU ABDULGANIYYI FAGBEMI; MUSA, IDRIS UMAR; AND ALIYU SAADIYA

Deparment of Business Administration and Management, the Federal Polytechnic, Nasarawa, Nasarawa State Nigeria

 

ABSTRACT

This paper discussed entrepreneurial society can be promoted through vocational and technical education taking into consideration, lessons from the Tiger Nations. The paper in theoretical framework, discussed the relevance of human capital theory in examining the impact of acquired variables such as education, learning and experience on career education. It also highlighted the challenges of Nigerian education policy on entrepreneurship and how entrepreneurial education can contribute to national development. The paper discussed the conceptual mode entrepreneurial education. Concluded that entrepreneurial education in crucial in boosting productivity, increasing competition and innovation creation of element opportunities and revitalizing what could be called able economy in the country. Based on this conclusion, the paper suggested that policy makers should focus on policies that will make entrepreneurship that can promote global knowledge economy and entrepreneurial society which is the new approach to blue economy for the world.

Keywords: Entrepreneurial Society Education, Entrepreneurship, Economic Development, Global knowledge economic, world blue economy

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THE NEXUS OF CLAIMS PAYMENT AND PUBLIC ACCEPTABILITY OF INSURANCE

 

 

*OBINNA CHILEKEZI; AND **DAVIS IYASERE

*Faculty of Management Sciences, Joseph Ayo Babalola University, Osun State. **Department of Mass Communication, Babcock University, Ogun State

 

Abstract

Insurance is a mechanism created by man to manage the impact of risks in his activities. This is done through a process whereby a party transfers his/her risk to another party with the hope that in the event of a loss, he/she will be compensated. The process of this compensation is called claims payment. Claims payment has been described as the promise purchased by the insured so that when he suffers a loss, he will be indemnified. The study is cross-sectional in nature since findings and conclusions are based on primary data obtained from insurance practitioners, in Lagos State at this point in time. The design enabled researcher to obtain data from respondents at a given time. This research was directed at randomly selecting 250 insurance practitioners in Lagos. The reason for the choice of Lagos is that the State generates more than 65% of insurance revenue and has more concentration of insurance companies and practitioners (Nigeria Insurance Digest, 2020). The results from both the literatures reviewed and analysed that has shown that there is a strong relationship between the payment of claims and the acceptability of insurance by the insuring public. This relationship is affirmed by the result from the analysed data that shows a unit increase in claims payment increases a unit of acceptability of insurance. In this regard the insurance companies in Nigeria should review their claims payment mechanism ensuring that it meets to the needs of their insureds. In this way, they will increase the insurance penetration in the country which is presently very low.

Keywords: Acceptability, Claims, Insurance, Insureds, Losses, Risk management

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